FAQ
Everything you need to know. Still stuck? Email hello@cynicallondon.com.
Orders
Can I change or cancel my order?
Email us within one hour of ordering and we'll do our best. Once an order is packed we can't make changes.
Do you restock sold-out items?
Core pieces are restocked; limited drops usually are not. Join the newsletter for restock alerts.
Shipping
Where do you ship?
Worldwide. See our shipping page for times and costs.
How do I track my order?
Use the link in your dispatch email, or your account.
Products
How do your sizes run?
True to size with a relaxed fit. Check the size guide for measurements.
How should I care for my pieces?
Wash cold, inside out, and hang to dry to preserve colour and shape.
Returns
What is your returns policy?
14 days from delivery on unworn items with tags attached. See returns for details.
When will I get my refund?
Within 5–10 business days of us receiving your return, to your original payment method.